To properly measure for our dog collars, use a soft measuring tape and gently wrap it around your dog’s neck. Adjust so the tape measure is as snug as your dog would wear their collar. Remember, long hair dogs often have a little extra wiggle room due to their coat. Perri’s recommends if your dog measures between two sizes, to order the smaller size. Padding will add up to ¼” to the width of the collar. As a natural product, leather does stretch over time.
Q: What do people usually get engraved on the nameplate?
A: Most keep it simple. Usually a name, a phone number, sometimes an address. Others throw in a short phrase, like “Needs meds” or “Call my mom.” Keep in mind, space is limited, so shorter is usually better.
Q: Why does it take 4 weeks?
A: These customized dog collars don’t come off an assembly line. Every one of them gets made by hand, start to finish, by a small team in the U.S. They use high-end materials and craft each collar based on your color pick and engraving. That’s why it takes about four weeks—it's not rushed. Quality takes a little more time, which you probably already knew.
Q: Can I return it?
A: Nope. Because it’s built exactly to your specs, it’s a final sale. So take a second and make sure your choices are right, especially that engraving. Double-check the spelling, the size, and the color. Then check it again. Seriously.
Q: How do I figure out what size to get?
A: Wrap a soft measuring tape around your dog’s neck—not too tight, not too loose. You want a snug fit where you can slide two fingers under the tape. There’s a sizing guide right by the reviews that breaks it down by inches. Please check before you order. Guessing usually ends badly.
Q: Will the engraving wear off?
A: We use a quality engraving process to ensure the personalization is durable. However, like any engraved item, it can experience wear over a long period depending on use and environmental factors.
Q: How do I care for my leather collar?
A: We recommend regular cleaning of the leather dog collar with a leather conditioner like Perri’s Potion to keep the leather supple and in good condition. The plate should NOT be exposed to the leather cleaner. It could damage the plate. Additionally, avoid exposing the collar to excessive moisture.
